Posts Tagged ‘urban legends’

10 Fun Facts About Super Glue

May 17th, 2010
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Super Glue Tube 11:      Super Glue bonds instantly, but remains tacky until it actually makes the connection between two substrates/surfaces.

#1 Note:  This is why destructive pranksters have been able to apply super glue to a toilet seat, leave, and later find someone stuck to the toilet seat.  If you apply super glue to only one surface the product will not bond until another surface is joined with the glue. 

2:      Super Glue can be removed with acetone (fingernail polish remover).

#2 Note:  Acetone removes lots of things though so always pretest before applying to fine surfaces (like wood dining room tables) or you may end up removing more than just the super glue.

3:      Several drops of super glue will hold a two ton truck in the air.

#3 Note:  Doubt this?  Check it out!

4.      Super Glue lasts longest when stored upright in dry, cool conditions like a refrigerator.

5.      Super Glue has amazing tensile strength.

#5 Note:  This is why if your fingers ever get stuck together with super glue, it is best to roll or slowly peel your fingers apart rather than pulling them apart!

6.      Super Glue is listed as one of the top inventions of the 20th century.

#6 Note:  That’s right, it’s right up there with television remote controls and microwave ovens – handy stuff!

7.     Super Glue tubes and bottles work best after opening when caps are cleaned off with acetone prior to resealing.

8.     Super Glue was initially discovered in 1942 in a search for materials to make gunsights for the war.

#8 Note:  The problem was that super glue stuck to everything so its development was set aside until the early 1950’s when it began to gain popularity commercially.

9.      Super Glue’s maximum strength can be achieved when bonding metal to metal.

10.     The Original Super Glue(R) logo comes from an actual radio show contest that proved super glue was strong enough to hold a hanging car.

Note #10:  Historical Lift car[Acknowledge Dr. Dave Dunn via Super Glue Corporation]

Customer Service Challenges …

November 12th, 2009
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This story should give you a chuckle . . . . . It cracked us up!

Everyone knows that great customer service is paramount to the success of great companies … more often than not patience and a sense of humor are what set great customer service people apart from average customer service people.  Our customers are so important to us at Super Glue Corporation that we have been known to go above and beyond to provide superior service.

We had to laugh when we saw this story, and while it sounds a little unbelieveable we have confirmed that the following (or something very similar) really did happen – we just never had confirmation of the fact that the caller was actually messing with us before now:

Apparently, stand up comedian, Paul Rosa, got an idea to play a prank on some of America’s biggest, most well-known companies, and then write a book about what he did and how the companies responded.  According to this review, “Misery Loves Companies“, you can read Rosa’s book, Idiot Letters, and find “87 purposely lug-headed letters he’s penned to companies and their even dopier responses-and see how he’s messed with the minds of some of America’s biggest businesses.”

One of the stories reveals how he contacted Super Glue Corporation complaining that “he was housebound and unable to shop for food because he was ‘sitting with one hand hopelessly adhered to a portion of a large ceramic vase’.”  Super Glue Corporation’s response was to send him “a loaf of bread”! 

Now, this was a long time ago and we’re sure customer service also directed him to whatever version of our standard “Removing Super Glue” response (pamphlet or web page) that was available at the time … but we have to laugh at how the customer service team responded by trying to help satisfy his immediate need for food as well ;)!

Kudos to all of you customer service people, and corporations, who handle challenging calls and situations all day long – May you always continue to take the high road when it comes to taking care of your customers!