Not sure about you, but we were into Comic Con last week!  Follow on Twitter @comic_con.  Comic adventures and characters are so much fun and they are streaming to us in many more ways than the traditional comic book, cartoon, and comic strips some of us first began following.   Several expanded comic-centered media and art forms exist today including video games, feature films, graphic novels, tattoos, 3D, and anime/manga (“whimsical pictures …. featuring exageratted physical features such as large eyes, big hair, and elongated limbs ….”), but at the core comic themes remain true to their roots.

There’s just something about these super heroes, villains, and their awesome adventures that generations of comic lovers continue to adore.  The themes are universal and dependable like mom and pop, stars and moon, breakfast cereals and super-glue, right?

Alas, is this historical love fest for tradition not reciprocated?  We were shocked  to hear Director Zach Snyder say that his latest film “Sucker Punch is not a movie based on a breakfast cereal or super-glue.”  What’s that about?   Why diss us? …

Anyway, it’s all fun stuff and we, like you, enjoy sticking with what’s happening and new …  Speaking of … Here’s a fun project for kids of all ages … check out this link to find out how to make this cool “Inter Action Flying Superman” figure using a toilet paper tube, color printer, extra thick printer paper, scissors, and glue! 

 Happy Summer, hope it’s SUPER!

We are particularly impressed that our loyal customers are so honest and forthcoming with their tips … we also like that satisfied consumers tend to spread the great news about our products … we know that word of mouth advertising is the very best thing in the world and we appreciate every bit we get!   Here’s some of the interesting feedback we recently received:

1.  N.Y. states:  “I use it on my models, cars and trucks where the model glue won’t work, your stuff does awesome wonders …”

2. R.B.N. states:  “Super Glue Folks, Never in my life have I used a product as useful as this.  The gel is easy to use and most important, it can be used for several applications.  It is the best money spent in a long time.  Great product.”

3.  D.N. writing about Bondini Gel states:  “I use it to put the cue tips on my cue sticks.  It works great … some people said that it wouldn’t work and the tips would come off -Not$!!!!!!”

4.  A.P.  states:  “I have dreadlox that are about 2 feet long in the longest places and sometimes they break for various reasons.  Anyway I have been using your product specifically, because [competitor's] doesn’t last.  I’ve used super glue to mend or re-attach my lox when they break or fallout, and its the only thing I trust.  I’ve been growing my hair for 9 years, so I’m glad to have such a perfect product to trust … thank you Super Glue, the Dreadlox’s friend.”

5.  M.L.D. writing about the Accutool states:  “The best thing I like about your Super Glue Accutool is that it’s the only product of it’s kind that I can use repeatedly with confidence that it won’t be glued to itself.  Every time I’ve used it, the lid comes off easily, and it dispenses the glue just like it did the first time I used it.  Thank you very much for saving me a lot of frustration.”

6.  T.D.G. states:  “I am one of the rosary makers at Santa Tersita in Buena Vista, Duarte, CA. … I am one of the two who do the knot/cord rosary.  I have tried all types of glue to harden or firm the cord/knot crucifix in the rosary … I was about to give up making the knot/cord rosaries … a clerk … advised me to try the 2 pack super glue #19108 … I did one cord rosary & tried the glue in the cord crucifix and I couldn’t believe it.  It not only hardens/firms the cord/knot crucifix, but it was very clean & clear.  Since then I & the other knot/cord rosary makers are buying the 2 pack #19108 super glue.”

7.  J.C. states:  “I always buy your product and use it for the application of my artificial nails.  It comes out very easily.  I like the size of the bottle (easy to carry in my purse or pocket).  I would recommend it to my friends.”

8.  J.J. states:  “This may not sound like much but the passenger side door mirror on my grandmas car kept getting broken off from her backing out of the garage.  We had tried new complete mirrors, then epoxy, then wired it on which she couldn’t stand.  Then just to see if it would work I took the old mirror and used super glue to bond it back on to the door and after about 5-10 minutes I let go and it held.  The great part of this is after trying those other options and she kept hitting the garage door frame the super glue held and is still holding and has been hit four times that I know of that she has told us.  I am the only person doing these repairs so I am very happy with the outcome, and my grandmother needs the mirror on as she’s 87 years old.  Thank You I have told everyone.”

9.  S.C. states:  “When I graduated college in 1970, I was given a money clip with a sold silver coin-shaped ingot on it as decoration.  I have carried it since.  About 5 years ago the ingot came off of the clip, due to the rivet keeping the ingot bezel on the clip breaking after so long.  I used Super Glue to re-attach the ingot and have carried the clip since.”

10. J.S. writing about Vinyl/Leather Mender:  “When I have cuts in leather jackets and car seats or booths I use it to mend and then fill in with Pro 2, another product, and then I dye the leather.”

This is just a small sampling of the feedback … we’ll share more next time. We would love to hear from you!  Share your stories, about how you use Super Glue Corporation’s products and you may win some free product samples.

Everyone knows that great customer service is paramount to the success of great companies … more often than not patience and a sense of humor are what set great customer service people apart from average customer service people.  Our customers are so important to us at Super Glue Corporation that we have been known to go above and beyond to provide superior service.

We had to laugh when we saw this story, and while it sounds a little unbelieveable we have confirmed that the following (or something very similar) really did happen – we just never had confirmation of the fact that the caller was actually messing with us before now:

Apparently, stand up comedian, Paul Rosa, got an idea to play a prank on some of America’s biggest, most well-known companies, and then write a book about what he did and how the companies responded.  According to this review, “Misery Loves Companies“, you can read Rosa’s book, Idiot Letters, and find ”87 purposely lug-headed letters he’s penned to companies and their even dopier responses-and see how he’s messed with the minds of some of America’s biggest businesses.”

One of the stories reveals how he contacted Super Glue Corporation complaining that “he was housebound and unable to shop for food because he was ‘sitting with one hand hopelessly adhered to a portion of a large ceramic vase’.”  Super Glue Corporation’s response was to send him ”a loaf of bread”! 

Now, this was a long time ago and we’re sure customer service also directed him to whatever version of our standard “Removing Super Glue” response (pamphlet or web page) that was available at the time … but we have to laugh at how the customer service team responded by trying to help satisfy his immediate need for food as well ;)!

Kudos to all of you customer service people, and corporations, who handle challenging calls and situations all day long – May you always continue to take the high road when it comes to taking care of your customers!

So, consider yourself warned keep super glue away from children AND cats!

Super Glue Out-take from Super Glue Corporation on Vimeo.